Total Credits: 3 including 3 CE Credit
Audience: Agent and Customer Service Training
Course Description
“The objective of this ethics seminar is to place emphasis on the importance of principles during our day to day activities in the insurance industry. The outline was designed to add value to your work day regardless of the participant’s position in the agency. Examples of potential principles are included for considerations. It encourages asking ourselves the right questions before implementing a principle -- think before the action taken.”
Please Read - Important CE Instructions (564.3 KB) | Available after Purchase |
Course_Slides (543.4 KB) | Available after Purchase |
Ron is a graduate of the University of Kentucky with a B. S. degree in Accounting. His entire professional career has been involved in the MGA/wholesale brokerage insurance segment of the insurance industry. For thirty years he worked in nearly every position with a managing general agency/wholesale broker, W. E. Kingsley Co. Kingsley was in business from 1944 through 2002; the last five years Mr. Smedley was president. Kingsley Co. became a merger partner with Risk Placement Services, Itasca, Illinois in January 2003.
Always having a passion for insurance education, Mr. Smedley began a part time insurance instruction role at the University of Kentucky in the fall of 1980. His instructional role through his career includes teaching licensing school, the INS series, the management and commercial property segments of the CISR program and a facilitator for the Dynamics of Service Program. He authors insurance curriculum developing outlines Insurance Ethics, Easy to Discuss and A Bit Harder to Achieve along with a seminar entitled Wholesale Property and Casualty Insurance Made Easy. In-house seminars are available to clients of RPS in several states.
In June of 1994 Mr. Smedley was awarded the Insurance Educator of the Year in Kentucky by the PIAK. In September 2000, he was presented the National Company Representative of the Year by the Professional Insurance Agents (National). He is past board member of the Board of Governors of the National Alliance which oversees the Certified Insurance Counselor and Certified Insurance Service Representative programs along with other insurance programs at the national level.
Currently, Mr. Smedley is the Senior Vice President, Sales, with a territory of several states for Risk Placement Services, Inc. (RPS). He has served in a client relations capacity since 2003. His primary responsibilities are assisting clients, retail brokers, in the placement of specialty coverages with the Lexington (KY) RPS office and other RPS offices engaging the underwriter/broker of expertise.
Wed, Nov 13, 2024 - 10:00am to 12:48pm CST
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Wed, Nov 27, 2024 - 01:00pm to 03:48pm CST
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Thu, Dec 05, 2024 - 07:00am to 09:48am CST
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Fri, Dec 20, 2024 - 10:00am to 12:48pm CST
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Thu, Jan 02, 2025 - 02:00pm to 04:48pm CST
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Wed, Jan 15, 2025 - 08:00am to 10:48am CST
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